Medata Softech Private Limited ("Medata", "Company", "We", "Our" or "Us") is the owner of www.medata.in and the Medata mobile application (the URLs and mobile application together referred to as "Websites" and individually a "Website"). The terms 'You' or 'Your' refer to You as the user (whether You are a Registered User, Unregistered user or an HCP) of the Website or of the services offered by the Website ("Service").
Medata is committed to Your privacy. This privacy policy ("Privacy Policy") applies to the collection, use, storage, processing, disclosure and transfer of Your Information (defined below) when You use the Website and/or the Services.
At Medata, the confidentiality of Our Users is a top priority. We strictly adhere to the requirements of the data protection law established in India and this Privacy Policy is published in accordance with:
The purpose of this privacy policy statement is to explain to you what personal information We collect from your visit(s) to Our Website, and how We protect the information that you provide to Us when you use Our Website. You can be assured that Medata will use such information sensibly and carefully, and only in accordance with this privacy statement. We maintain compliance with the highest standards of website privacy, so Our users can securely use Our Website. Any information that you provide to Medata is subject to Our Privacy Policy.
By accessing this Website and whenever you submit any information to Medata, or use products and services offered by Our Website, you agree to be bound by the terms of this Privacy Policy. Please read below carefully the entire Privacy Policy before using Medata Website:
We may send routine communications to you, such as order transaction, emails, information, promotions and other administrative messages through email and notifications posted on the Website or through other means available, including text and other forms of messaging. Though We prefer to communicate with Our Users via email, as may be deemed necessary, you agree to receive Our phone calls, related to Our services on Medata.
If, at any time, you want to access, update, modify or eliminate any of your account information at Medata, you may do so by clicking "Your Account", and then review/change your sensitive personal information as you want it to be.
Medata may, in future, request other optional information from you in order to customise the Website to deliver personalised service to its users.
This Website is designed to store the medical records, prescriptions, documents pertaining to your medical and personal information on the Website. The manner in which it is used, processed or retained by Us will be elaborated in the privacy policy hereunder. We encourage you to read and understand the privacy policy and become familiar with it.
You hereby agree to receive electronic communications and agree that all agreements, notices, disclosures and other communications that We provide to you satisfy any legal requirement that such communications be in writing. By deciding to share and store your medical record at Medata, you agree to be bound by this Privacy Policy and hereby accept the procedures and practices stated herein.
Medata may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way Medata treats Your personally identifiable information, or in the Privacy Policy itself, Medata will display a notice on the Website or send Users an email, as provided for above, so that you may review the changed terms prior to continuing to use the Services.
As always, if you object to any of the changes to Our terms, and you no longer wish to use the Services, you may contact support@medata.in to deactivate your account. Unless stated otherwise, Medata’s current Privacy Policy applies to all information that Medata has about You and Your account.
If a User uses the Services or accesses the Website after a notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed terms.
You may be asked to enter personal information (Your Information) including medical records on the Website or its services. Personal Information means and includes all information that can be linked You such as name, address, mailing address, telephone number, e – mail address, credit card number, cardholder name, expiration date, medical scans, reports, prescriptions or any information as per the Website or its Services.
You might provide the above mentioned personal information in the following ways:
You may be asked to enter personal information (Your Information) including medical records on the Website or its services. Personal Information means and includes all information that can be linked You such as name, address, mailing address, telephone number, e – mail address, credit card number, cardholder name, expiration date, medical scans, reports, prescriptions or any information as per the Website or its Services.
You might provide the above mentioned personal information in the following ways:
During your visit to Our Website, We may automatically receive technical information about your computer/device, including your IP address, your computer operating system, time-zone, browser type and browser plug-in details, due to the communication protocol settings on the Internet.
When you browse Our Website, We may also collect information regarding the pages you viewed, the web addresses from which you arrive or click through to, time spent on certain pages, download errors and page response times. All this information will help Us analyse Customers' trends and preferences, and thus assist Us in improving Our service.
We will collect and retain your personally identifiable information only to the extent that it is necessary to fulfil Our services to you. Any personal information submitted by you to the Website or collected by Us will be used ONLY for the purposes mentioned below:
Medata administrators, agents and other persons or entities authorized by Medata shall have full access Your Information and shall use this information only for the purpose of recommending / helping You with treatment, health check-ups and any other advice which the You may want.
Medata can use this data for spreading awareness about the importance of prevention or early detection of diseases and for other services provided by the organization like making the medical history of the beneficiary available ‘on the go’ for ease of consultation with his/her physician, and reminding You about Your appointment with Your doctors via email/text messages. This information includes, but is not limited to, name, address, telephone number, mobile number and/or email address, medical history, medications history and the name of the treating doctor.
Once collected, Medata will store Your Information for a reasonable period of time with respect to the limitations of space and other administrative functions in the course of Medata business. The information that We store is sometimes deleted and We cannot be held liable to the same. In the event that You withdraw from the program or alternatively refuse to provide information, Medata shall use its discretion to provide its services to You.
Medata can also initiate SMS and emails to the customer regarding personal health services and offers. However, the customer can always opt out of the communication by mailing Us at support@medata.in.
"Cookies" are small pieces of information placed by a website onto your computer's hard drive. Cookies do not collect any sensitive personal information from you. We use cookies to analyse data about Our web page traffic, which helps Us save your preferences for your future visits. This allows Us to customise Our website according to your interests, which will enable Us to deliver a more personalised service to Our customers. You may choose to accept or decline cookies. Please be aware that by declining cookies you may be unable to use Our website to its fullest capability.
If you have questions about this Privacy Policy, please contact Our customer service at support@medata.in.
